About Me
I'm a versatile Product & Service Designer with experience in service design, interaction design, and design research working with clients from startups to Fortune 500. My background in public relations and the non-profit sector gives me a high degree of communication, empathy, collaboration, and resourcefulness. Always looking for opportunities where I will explore more complex design challenges and collaborate with great thinkers.
My first step into the world of design was as a director of a nonprofit. There I was tasked with designing a data tracking app that would help us fundraise more effectively. I look back and see how this experience was a real turning point for me. I realized my desire to find a career that allowed me to continue to serve people as I had done for years, but also provide for me a creative space to flex my problem-solving muscles. I learned that I loved designing solutions that put my critical thinking to the test and let me strategize effective systems and processes. It was because of this that I decided to become a designer.
I have lived in 7 of the 11 largest US cities (according to Wikipedia) and am always up for new experiences that challenge my perspective and cause me to get outside my comfort zone. I teach yoga (namaste) and have found that creating a space for my students is often like designing a well-thought-out user experience. As a strategy fanatic, one of my favorite TV shows is Survivor (yes, it is still on tv). You could say I'm a Survivor super-fan and I plan to make my audition tape one of these days.
SKILLS
DESIGN
Service Design
Interaction Design
Information Architecture
Wireframes
RESEARCH
User Interviews
Co-creation Activities
Workshops
User Journeys
TOOLS
Figma
Sketch
Jira
EXPERIENCE
SENIOR PRODUCT DESIGNER
Clover - New York, NY | Dec 2020 - Present
PRODUCT DESIGNER
Northwestern Mutual - New York, NY | Nov 2019 - Dec 2020
EXPERIENCE DESIGNER
Razorfish - Austin, TX | 2019
Clients: Chevron, Patrón Tequila, Citibank, Adidas
INTERACTION/SERVICE DESIGNER
argodesign - Austin, TX | 2018 - 2019
Client: Sam’s Club
Three projects focused on a unified app, a redesign of service processes, and a reimagined digital receipt
UX DESIGN FELLOW
General Assembly - Austin, TX | 2018
Client: The Round - Dating App Start-up
Streamlined onboarding process
Solved “no match” and scheduling pain points
Client: Fresh Reviews
Solved user fatigue and drop off pain points
NONPROFIT DIRECTOR
KLIFE, Inc. - Fort Worth, TX | 2014 - 2017
Designed data tracking application for mobile, focused on database management and fundraising
INTERN AT GRAPHIC DESIGN STUDIO
Lincoln Street Studios - Santa Cruz, CA | 2012 - 2013
Assisted in coordinating video productions and photo shoots for commercial and print work
Developed marketing messaging for social media platforms
Curated art gallery with local exhibitors and coordinated gallery opening events
EDUCATION
UX Design Immersive
GENERAL ASSEMBLY
B.A., Public Relations
OKLAHOMA STATE UNIVERSITY